What if I canceled my purchase or returned my items?
Your refund will be reflected on your Affirm account as soon as it is processed by the merchant. Any questions about your refund should be directed to the merchant.
Can I receive my verification code without my phone?
No—you'll need your mobile phone to receive your verification code. If you're trying to make a payment, call (855) 423-3729.
What if I need more time to pay?
Please make your payment as soon as possible. You won't incur any late fees, but late payments may make it harder for you to qualify for credit through Affirm in the future.
